Contact us with any questions about your stay in London.
If you have any questions, please contact us by telephone or email and we'll get back to you as soon as possible. We look forward to hearing from you.
Lancaster Hall Hotel
35 Craven Terrace
Tel: +44 (0)20 7723 9276
Lancaster Hall Hotel Frequently Asked Questions.
How close are you to Kensington Gardens?
The Lancaster Hall Hotel is 2-3 minutes walk to the nearest entrance to Kensington Gardens opposite Lancaster Gate Underground station.
How close are you to Paddington Station?
If you exit Paddington Station turning right along Praed Street, Craven Terrace is a leisurely 5 minute walk away. The exits of the Bakerloo line along with the District and Circle lines are closer still.
What time is check-in and check-out?
Check in is from 2pm and check-out is at 10:30am. Depending on availability we can extend check-out on request or alternatively you can store luggage in our locked luggage room.
What time is breakfast?
Breakfast starts at 7:30am each day and finishes at 9:30am. If you need an earlier breakfast just let us know in advance or equally if you have any special dietary requirements.
Do you have parking?
We have limited parking underneath the hotel so it is best to call in advance. We charge £8 per day for parking.
Do you take groups?
We are happy to accommodate groups both in the hotel or in our sister hostel the Kensington Gardens Hostel which is directly next door.
What hours is the reception open?
The reception is open 24 hours daily.